Privacy, Copyright & Disclaimer

Privacy Policy

Hazelbrook Legal has created this Privacy Policy (Policy) to demonstrate our firm commitment to protecting personal privacy in accordance with the Privacy Act 1988 (Cth) (the Act) and the Australian Privacy Principles (APPs). The following outlines how we collect, hold, use and disclose personal information, and your rights in relation to the personal information we hold about you.

By visiting our website, using any of our services or otherwise providing us with your personal information directly or by a third party, you agree to your personal information being handled as set out in this Policy, and, where appropriate, as set out in our client agreement with you.

Personal Information

The Act defines personal information as ‘information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not and whether the information or opinion is recorded in a material form or not’.

Personal Informations thats Hazelbrook Legal Collects and Holds

We collect and hold a range of personal information in carrying out our business and functions as a legal service provider. The types of personal information we collect will depend on the nature of our relationship with you.

The types of personal information collected may include:

• name, residential address, occupation, email address and telephone contact details;
• communications between us and you;
• financial information;
• information about your areas of legal interest or specialisation; or
• any other personal information that you provide or that we collect in the course of our relationship with you.

With your consent, we may also collect and hold information that is sensitive information under the Act to the extent that it is relevant to our relationship with you. Examples of sensitive information that may be collected include:

• health information;
• membership of a political, professional or trade association, or trade union;
• religious beliefs or affiliations; or
• criminal records.

How Hazelbrook Legal Collects Information

In most instances we will collect personal information directly from the person to whom the information relates, or the organisation of which that personal is an employee, director or principal. However, we may also collect personal information about individuals from the following third parties:

• our clients
• government agencies;
• law enforcement bodies;
• publicly available records;
• public registries;
• court or tribunal records;
• ratings agencies;
• search agencies;
• regulatory and licensing bodies;
• service providers;
• parties to whom you refer us, including previous employers and referees;
• recruitment agencies;
• online searches;
• social media (such as LinkedIn and Facebook); and
• Photographers (taking photographs or videos at Hazelbrook Legal events).

When we obtain personal information from third parties to whom you refer us, we will assume and you must ensure that you have made that third party aware that you have referred us to them and of the purposes involved in the collection, use and disclosure of the relevant personal information.

If you choose not to participate in these activities, your choice will in no way affect your ability to use any feature of this website.

If you do not provide us with some or all of the personal information we ask for, we may not be able to offer certain services to you or to our clients on your behalf.

How Hazelbrook Legal Holds Information

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.

Our premises are in secure buildings with access to our offices only by passcode or security card holders. Our IT systems are password protected and we conduct regular cybersecurity checks of staff equipment and procedures, as well as ongoing training. We maintain up-to-date anti-virus software to protect our systems and your personal information from computer viruses. All Hazelbrook Legal employees are required to treat personal information held by Hazelbrook Legal as confidential, as part of their employment contract.

The transmission and exchange of information is carried out at your own risk. The internet is an insecure medium and users should be aware that there are inherent risks transmitting information across the internet. Information submitted via unencrypted email or web forms may be at risk of being intercepted, read or modified, and we cannot guarantee the safety of any information you transmit to, or receive from, us.

Purpose for which Information is Collected, Held, Used and Disclosed

Any personal information you choose to provide will only be used for the purpose for which it was provided and for any other purposes for which we obtain your separate and additional consent. These purposes may include:

• providing requested services to clients;
• managing and developing our relationship with clients and potential clients;
• carrying out research, planning, or service development activities;
• marketing our services and organising events;
• complying with our legal and regulatory operations; or
• otherwise carrying out our functions as professional legal service providers.

No personal information will be distributed or disclosed to other persons or organisations without your prior, informed consent, except where required by law.

Visiting the Hazelbrook Legal Website

Cookies

• Cookies are small text files placed on your computer that uniquely identifies and ‘remembers’ your browser, to help improve functionality or tailor information to provide visitors with a better experience.
• This information is not linked to your identity or other information that you have provided to us. No personal information is stored within our cookies. Subject to law, this information will never be shared with a third party.
• If you do not wish to receive any cookies, you may set your web browser to refuse cookies.

Analytics

• We use our google analytics to collect anonymised data about your interaction with our website, which is hosted by a third-party provider.
• The types of data collected may include your IP address, time and date of webpage access, search terms and pages visited, actions performed on webpages, and general geographic location.
• The information is logged on an anonymous aggregate basis for statistical and experience improvement purposes. Your identity cannot reasonably be ascertained from this information.

Third Party Sites

• This site may contain links to external websites, or websites with domains other than ‘hazelbrooklegal.com’ or ‘hazelbrooklegal.com.au’. We do not control, endorse, sponsor, or approve any such website or any content on them and are not responsible for the privacy practices or any aspect of those websites including the content of such websites. For more information, refer to our disclaimer statement.

Third Party Providers

We regularly engage third-party service providers to provide software, platforms, and other services to improve our functionality and performance. We take appropriate contractual measures to ensure any agreements with these third parties provide appropriate privacy protections. The third-party service providers also have their own privacy policies in place where they hold, or are otherwise in control of, your personal information.

Direct Communication and Marketing

If you are a client or have otherwise expressed interest in our services and provided us with your contact details, we may send emails to you to disseminate information including information about legal updates (such as newsletters and alerts), market our services, or facilitate participation in Hazelbrook Legal events.

We use an email management system to automate the management and dispatch of emails. The personal information that the email management system collects and holds about you is used by us to:

• ensure you only receive the correspondence you have informed us you wish to receive;
• insert your personal information into our communications with you;
• determine whether the information that we send is suitable to your interests and needs;
• confirm the email address you provided is still operational and that the emails we send are being received by you;
• update requests that you make to unsubscribe from communications; and
• review the effectiveness and relevance of our emails through the collection of statistical information.

If you do not wish to receive these communications, you may unsubscribe from our central communication database. A direct ‘Unsubscribe’ link is provided at the bottom of our emails to you. Alternatively, unsubscribe requests can be made directly to Hazelbrook Enquiries at enquiry@hazelbrooklegal.com.

Disclosure of Personal Information Overseas

We may disclose personal information to external service providers located overseas (including England) so that they can provide us with services in connection with the operation of our business, such as data storage.
If you apply to us for employment, and have lived or worked overseas, we may disclose your personal information to overseas recipients for the purposes of gathering information to assess your application. If you have previously worked for us, and provide our details to a prospective employer or recruitment agency located overseas, we may disclose your personal information to that entity to assist them to assess your application.

Aside from the purposes set out above, we are generally not likely to disclose personal information to overseas recipients. However, in the course of acting for some clients it may become necessary or desirable to disclose personal information to overseas recipients. The countries in which these overseas recipients may be located will depend upon the individual circumstances of our client's matter, and it is not practicable to specify them in this Privacy Policy.

Access to and Amendment of Personal Information

You have a right to request access to personal information that we hold about you, and request its correction if it is inaccurate, out of date, incomplete, irrelevant or misleading. Subject to any exceptions under the Act, we will respond within a reasonable timeframe after the request is made.

We will not charge you for lodging a request to access your personal information but in accordance with the Act, may charge for reasonable administrative costs which will be determined on a case-by-case basis.

We have the right to reasonably refuse a request for access to personal information under the Act. If this occurs, we will provide a written notice within a reasonable timeframe detailing the reasons for refusal where it is reasonable and appropriate to do so, and the complaint mechanisms available to you.

Complaints

If you have a privacy related complaint about us, please contact Hazelbrook Enquiries at enquiry@hazelbrooklegal.com.

We take complaints very seriously and will respond within a reasonable timeframe after receiving written notice of your complaint.

Contact

If you would like more information about the way we manage personal information, would like to request access to or correction of your personal information please contact Hazelbrook Enquiries at enquiry@hazelbrooklegal.com or by phone (02) 6225 7060.

Changes to the Privacy Policy

It may be necessary for us to review and modify this Policy from time to time. We may revise this Policy at any time and in our sole discretion, and all modifications will be effective immediately on our posting of the updated Policy on our website.

We encourage you to check our website from time to time to ensure you are familiar with our latest Policy.

Copyright (c) Hazelbrook Legal 2018. All Rights Reserved.

Copyright of material contained on this website is owned by Hazelbrook Legal.

Unless otherwise indicated, we reserve all copyright in the content and design of this website.

You may make a temporary copy of part or all of this website and the information on it (Material) on your local computer for the sole purpose of viewing it, and print a single hard copy of a whole page of this website for your personal use, educational use or non-commercial use within your organisation, provided that any copyright notice on such page is attributed to Hazelbrook Legal and is not removed.

Except as permitted above you must not, in any form or by any means:

• Reproduce, copy, adapt, store in a retrieval system, publish, transmit, display, perform; or create derivative works from any part of the content or design of this website;
• Cause any of the Material to be framed or embedded in another website; or
• Commercialise any of the Material contained on this website,

except with our prior written consent or as permitted by applicable copyright legislation.

Requests and inquiries for authorisation concerning reproduction and rights of any material should be sent via the form on our contact us page.

For further information please refer to the Copyright Act 1968 (Commonwealth).

Please note that the copyright in the materials appearing at Internet websites which are linked from this website, rest with the author of those materials, or the author’s licensee (subject to the operation of the Copyright Act 1968). Hazelbrook Legal recommends that you refer to the copyright statements on those websites before making use of the materials.

While we endeavour to ensure that information provided on our website is accurate, complete, up-to-date and reliable, we do not warrant that this will be the case or that your access to the information will always be uninterrupted, timely or secure.

We do not exclude, restrict or modify any liability arising under statute if, and to the extent, doing so would be unlawful, would contravene the statute or would cause any part of these Terms and Conditions to be void.
Subject to the above and to the extent permitted by law, we are not liable for any loss or damage of whatever kind (including consequential or incidental damage) and however arising (including due to negligence) that you may suffer, directly or indirectly, in connection with your use of our website or any associated or linked online services.

In particular, we are not liable for any loss or damage that may result from your use of, or reliance upon, any information or material obtained from our website, and other digital media platforms such as LinkedIn and Instagram, and we exclude all guarantees, warranties, representations, terms and conditions that are not expressly set out in these Terms and Conditions.

If any such exclusion is not effective following the previous paragraph above, our liability to you for breach of the relevant statutory guarantee or other provision is limited to, at our option, supplying the relevant service again or paying the cost of re-supplying the service.

Not Legal Advice

The information on our website and other digital media platforms such as LinkedIn and Instagram, is general information only and does not constitute legal advice, nor does it create a client-solicitor relationship between Hazelbrook Legal and you or any other person. You should not rely upon the information on our website without obtaining specific advice tailored to your particular circumstances.

Jurisdiction

This website is hosted on a server located in the Australian Capital Territory, Australia. Hazelbrook Legal does not represent that we are permitted to provide legal advice in each jurisdiction from which this website may be viewed.

External Links

The linked sites included in this website are not under the control of Hazelbrook Legal and Hazelbrook Legal is not responsible for the content of any linked site or any link contained in a linked site, or changes or updates to such sites. Hazelbrook Legal is providing these links to use as a convenience. The inclusion of any link does not imply endorsement by Hazelbrook Legal of the site or a relationship with the organisations to which links are provided.

You must not create or maintain any link from another website to this website without first obtaining our written consent.